This policy explains how Bauer handles information submitted through website forms, technical resource requests, and direct communication links. We collect only the information needed to respond to commercial or engineering inquiries, such as your name, company, email address, application notes, equipment focus, and any details you choose to provide about your project.
Bauer uses inquiry information to route requests, prepare responses, identify required technical documents, and coordinate follow-up communication. If your request involves crushing and screening equipment selection, the information may be reviewed by technical sales, application engineering, service planning, or documentation personnel.
Bauer does not sell inquiry information. Information may be shared with internal teams or authorized support partners when necessary to respond to your request, arrange service, or prepare relevant documentation.
Inquiry records may be retained for communication history, project continuity, and quality improvement. You may contact Bauer to request correction or deletion of information where applicable.
For privacy questions, contact Bauer through the website contact page and identify the inquiry or communication record you want reviewed.